Provided a price in which did not fit my budget, and my knowledge of price for parts I declined their service at which time the representative/technician became upset. "Why did you bring it here if you didn't want it fixed?" Clearly the man was upset so I asked if there was an estimate fee for looking at my vehicle and he replied "yea, 25 dollars!" So I proceeded to pay my 25 for the service and he then says "well there isn't a fee but there should be!" Save your time and be careful is I feel I was being overpriced purposely and he was upset I caught it.
AMAZING Customer Service! I experienced a nearly flat tire during my lunch break. I stopped by this Meineke location and they were more than happy to help me. Nicki was wonderful! She told me everything they would do to try to salvage my tire (in case of puncture, etc.) and even arranged for transportation for me to get back to work! I could not appreciate her or this experience more!
I took my Ranger here for an oil change. They stripped the oil drain bolt and then charged me for a new plug. Now my oil pan is stripped and it's up to me to fix it. I did the previous oil change and know I did not over-torque the bolt. They were nice about it all but should have taken responsibility for the problem.
More often than not oil changes take an hour and a half. My appointment times are not always honored which is very frustrating. Staff has spoken down to me most recently when they cancelled yet another appointment. I do not recommend.
Went here for an oil change for the first time yesterday. Fred was very friendly and professional, and the price was reasonable. I won't be going anywhere else in Hilliard from here on out, especially when my usual spot across the street couldn't fit me in at any point during the whole day for a simple oil change. Give this place a shot, and you may end up switching too.
Meineke Car Care Center is a US Car Repair based in Hilliard, Ohio. Meineke Car Care Center is located at 4399 Cemetery Rd, Hilliard, OH 43026, USA.
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