As the week went on, I realized that I really didn't like this phone. The battery cover felt loose, the power button on the back was awkward to reach to. So the following Saturday (within my 7 days), I went back to return it. The same guy told me that they don't return working merchandise, only defective stuff. So now I'm out a couple hundred with a phone I don't like, thanks to a deceptive return policy.
The young man that works here is very rude and didn’t want to help my mother out with some questions that she had about her plan/phone. Very negative and rude!
They were nice but.. Smiled while they over charged $50 for a Samsung Galaxy Prevail phone which is currently on sale at Best Buy for $50 less and $58 less at Walmart. We are not happy!
Came into this store on a Saturday looking for a new phone to replace my old, crappy one. I used the word 'upgrade' and the guy at the desk pretended to look up whether or not I was 'eligible' for it - even though Boost doesn't offer any upgrade program. He talked up the Galaxy they had, then noted that they were out and instead sold me on the LG Stylo 3. I noticed that they had a sign up with a 7-day return policy, so I bought it.
I bought my girl an iPhone from amazon. It was a Factory unlocked phone so it can work on any network. The kid at the store kept telling her it can only be used on T-Mobile’s network even thought it’s unlocked. My girl told him no it would work but he was being a dumbass and refused to help. So I went to Best Buy, bought the activation kit and did it myself! And the phone works! Lots of idiots working here.
If you have to go here, make sure you ask what you're paying for, and make sure you don't let anyone talk you into a sale just because they want to up their metrics.
First problem I noticed when I got home. He had charged me $25 for 'SS Upgrade', which I assume was just swapping my phone account to the new phone, a process which takes 30 seconds on Boost's website.
Their is a younger guy here who's awesome, knows his stuff. The lady is useless and tries to sell by price even after you let her know the features you want. I still shop here but when she is in we just leave.
Boost Mobile Premier Store is a US Store based in Hilliard, Ohio. Boost Mobile Premier Store is located at 5474 Roberts Rd, Hilliard, OH 43026, USA.
Please contact with Boost Mobile Premier Store using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Boost Mobile Premier Store opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.