The machine they use at Ace has a scanner that scans the key and then when the key is finished, they scan the new key and the program compares the scan of the duplicate to the original. Helps ensure you get a key that will work and all three of mine worked!
It should be noted that I've had a number of friends who indicated that they had similar problems at Lowe's as I did at Walmart, so not all hardware stores are the same when it comes to making keys. I highly recommend this Ace Hardware location for your key making needs!
For a smaller hardware store, their selection was alright. I needed some new door knobs and locks and Ace did not have what I needed. Their staff were extremely helpful, trying to find anything in their inventory, or at another Ace, that would help me.
Pretty decent store for an Ace Hardware. The staff was very helpful. Prices are a tad high, but I would rather spend my money at Ace instead of HD or Lowes any day.
I paid almost twice as much at Ace ($9-something with tax for three keys), but they all work and no more running around to have them recut.
Great service. Bought a dremel and was accidently sold a box without one bc it was used as the display. Went back and explained what happend and gave the receipt and they got my dremel and compensated me $10 for having to go back and I didn't even ask! Made a human mistake and went above to fix it
I went in trying to find a replacement cord for my air conditioner, which had been savaged by a bunny. I found electrical, then asked an employee for help. She wasn't quite sure, so she called another person. He wasn't quite sure, so he called another. Soon the department specialist was called and we all discuss the options and drawbacks of various ways and cord sizes. I picked one that would work, and I was given a military discount at the register by a friendly salesperson. All this took about ten minutes, and the product recommended wasn't the most expensive, but it was an easy repair that, thanks to the advice I was given, took about as long as the store visit. Great service!! Thanks everyone!!
With having keys made, precision matters.....
I needed three copies of a key made, so I had it done at Walmart on a recent visit since I was already there for other things. Long story short, the keys as cut did not work, I took the keys back, had them re-cut, and they still did not work!
E H Ace Hardware is a US Hardware Store based in Hilliard, Ohio. E H Ace Hardware is located at 2575 Hilliard Rome Rd, Hilliard, OH 43026, USA.
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